Welcome



Welcome to Hi-Lites, Atelier Emmanuel’s blog! Every month, learn about the latest news, events and promotions and discover our services and beauty experts. Throughout, we'll also be sprinkling tidbits about care, beauty, and trends in the beauty industry. Scroll through, and if there is anything you would like us to add, let us know!


Friday, February 25, 2011

AE Wigs for Events

Emmanuel recently created wigs for Velocity Circus, which provided entertainment to two events: a private fundraiser at Stanford, and another event held at San Francisco's City Hall.


Wednesday, February 23, 2011

Policy Updates — Effective March 1, 2011

Please be aware that Atelier Emmanuel has made changes to its policies. Updated information can be found below and is effective as of March 1, 2011. Please be in touch with us if you need any clarifications.


CONFIRMATION CALLS

Confirmation calls will now be done 48 hours in advance, instead of 24 hours.

CANCELLATIONS
Atelier Emmanuel wishes to accommodate all its clients. In order to do so, we must have at least 24 hours notice if you wish to cancel an appointment.

A charge will be administered if you cancel within 24 hours of your appointment. The charge will be no more than 50% of cost of service. We will notify you by phone to resolve this cancellation fee, which may be paid by credit card. If we are not able to reach you, this charge will be added to your next appointment fee.

SELECT SERVICE DEPOSITS
Because of the impact on the schedule of certain services, a deposit may required. Examples are listed below.

Deposits will be no more than 50% of the standard rate for that service.

If you book more than 1 week in advance, deposits will be made 48 hours prior to the date of service, during the confirmation call. Failure to make the deposit may result in loss of your appointment slot.
Deposits will be fully refunded if you cancel at least 24 hours in advance!
You have the option of keeping the deposit as a credit towards a future appointment.

For your security, Atelier Emmanuel will not hold your credit card information, a practice common with many establishments. Taking a deposit is a substitute practice which protects the ability of our staff to schedule clients appropriately — while, most importantly, protecting you from credit card fraud.

Appointments requiring deposits may include:
  • Keratin Treatments — first time clients.
  • for parties of 3 or more clients.
  • Bridal services.
  • Hotel guests.
  • Clients who have 'no showed' or have cancelled without proper notification.

CHECKS

No checks for first time clients. Checks will be accepted with your second appointment, and henceforth.

DOG POLICY
Dogs must be contained (in your lap or a carrier) or kept on a short leash, lying by your side. They cannot roam in any salon areas.

REDO
All our service providers want you to be completely happy with the results of your appointment. You have 2 weeks from the time of your service to request a correction*. 

*Redo times may vary based on service.

REFUNDS
There is a maximum 75% refund for any service, regardless of outcome. We retain a portion of payment to cover lost wages for employees and product usage.

Monday, February 14, 2011

Monthly Promotion: Waxing











Get a free brow arch with your brazilian wax
A savings of $25 | Ends March 15, 2011

Help Us Get Our Props













We've been nominated for BEST HAIRCUT
with San Francisco Baylist!


Click here to vote for us!


Voting ends March 18th

Edito


Keratin Treatments have been wildly popular and at the same time wildly controversial in the past months.

This is due to the revelations by OSHA Oregon of appallingly high formaldehyde levels it found in products by the Brazilian Blowout brand. OSHA claimed to have found levels as high as 10%. The blogosphere took this figure and ran with it, so that you might find sites citing much higher levels.

Meanwhile, the Brazilian Blowout brand has claimed that the test results were faulty, and also disputed that it was even their product being tested (because the stock for this treatment is so pricey, counterfeit brands are often found online).


Other brands have come on the market reporting that they are truly formaldehyde free.


Of course, this is not so simple.


Much like MSG in food, formaldehyde can show up under many moniker's (*see below). And, in fact, it is not only formaldehyde, but all aldehydes which pose a risk. Formalin, for example, when exposed to the high heat of a keratin treatment, releases varying amounts of formaldehyde.


Similarly to MSG, certain amounts of aldehyde are legally permitted and found in many cosmetic and beauty products — not just keratin treatments. They are also found in other types of products such as scented candles. It is a question of quantity, and release.


We carry two Keratin treatments: Cadiveu and Coppola Keratin Complex.


To our knowledge, both are free of formaldehyde beyond the residual level (below 0.2%). You can also read about Britney’s experience with offering the Coppola treatment.


Again, like with MSG, we have encountered references that some people are more naturally sensitive to aldehydes. If you suspect this may be you, we do not recommend this treatment.

• We do not recommend this service for pregnant women or for children.
• Stylists agree that proper training and technique are essential.
• Unlike a color treatment, only a thin film should be applied.

• Proper ventilation should be used.

The consensus of our team is to keep offering these services. We remain vigilant for proper use, unexpected ingredient disclosures, and new alternatives.


*Alternate names for formaldehyde:
formalin | methyl aldehyde | methanal | methylene oxide | morbicid acid | oxy methylene | quaternium 15 | imidazolidinyl urea diazolidinyl

Mini-Contest Winner: Maria Ferro

This past month we asked clients to post a comment on our Facebook page to win a free haircut.

We wanted to hear what actions you are taking to fulfill your New Year's Resolutions. Everyone who responded was entered in a raffle to win a free haircut with the stylist of their choice.
Congratulation to Maria Ferro for winning the raffle.

Stay tuned for more mini-contests!

Revisiting Coppola Complex



Coppola Might Be The Right One For You

—Britney Ketchie, stylist

Atelier Emmanuel introduced Coppola Keratin Complex before Brazilian Blowout and our other line, Cadiveu. Coppola has always offered fantastic results, but due to the 3-day wait period between application and results, client have not used it as frequently.

We are now rediscovering our love for Coppola. I have found that on certain clients it is more appropriate. What I find is that the Brazilian Blowout and Cadiveu don't necessarily improve the health of the hair whereas Coppola does just that. With Coppola, you get pure Keratin being infused into the hair and left to harden on the hair shaft for 3 days (and with minimal residue if cared for properly!). It straightens the hair by adding to it, rather than taking from it.

At this point, I’ve tried all three treatments on my own hair. I’ve preferred the results of the Coppola Keratin Treatment. It doesn’t straighten hair as strongly as Cadiveu, but this might be what you want. In the long term, I’ve been happy with how Coppola left my hair.

Which Keratin Treatment you pick is a case by case situation.


My experience is that Coppola is a less intensive treatment, but this is often what you need. It is fantastic for people with finer hair, or color damaged hair. It’s especially good for the first time Keratin Treatment client: my experience is that there are lighter fumes, and it feels less harsh. Yes, the 3 day waiting period is kind of a bummer; it is a small price to pay for hair that works.


Friday, February 11, 2011

AE featured in Today's Bride

Atelier Emmanuel hairstyling is featured on the Spring cover of Today's Bride!

The Mad Men inspired photoshoot featured our stylist Anastasia and makeup artist Lena Chavez. We worked with our regular photoshoot partner Tara Arrowood, of Arrowood Photography.

The feel of the era depicted in Mad Men was of course our base, according to Anastasia, We wanted the updo to have that mix of being structured yet soft and feminine. We modernized it a little with the colors we chose for the hair, and by giving the look a slight 'country feel' to go with the the photoshoot locale.

Lena is one of our regular collaborators on photoshoots. Here's a little bit about her approach to this shoot:
That era was very peaches and cream, very matte since there was no shimmer yet in cosmetics. I made her look very classic and clean with a focus on her lips. I love how everything came together from the fantastic hairstyle to the gorgeous dress, shoes and accessories.

If you look to page 181, you can also see our ad, featuring hairstyling by Charles! The updo is from a photoshoot which Charles also did with Tara Arrowood.



Thursday, February 10, 2011

Agenda

Clients of Charles please be alerted that his baby is due near the end of February or beginning of March! We hope you will understand if there are any unexpected changes to his schedule.

Salon Closed for Training
| February 21

Claudia | off March 1
Anastasia |off April 4 — April 18
George | March 2 — 8
Stephanie | March 25/26

Looking ahead, our building will be closed for the following holidays in 2011:
Monday – May 30th - Memorial Day
Monday – July 4th - Independence Day
Monday – September 5th - Labor Day
Thursday – November 24th - Thanksgiving Day
Monday – December 26th - Christmas Day